Privacy Policy
Sidelines Restaurant Group LLC
Last Updated: June 24, 2026
Who We Are
Sidelines Restaurant Group LLC ("Sidelines," "we," "us," or "our") operates sidelinesrestaurants.com and the restaurant and catering brands under the Sidelines Restaurant Group family. Our principal address is 5611 Bent Oak Rd, Sylvania, OH 43560.
Questions about this policy? Contact us at:
Email: contact@sidelinesrg.com
Mail: Sidelines Restaurant Group LLC, 5611 Bent Oak Rd, Sylvania, OH 43560
What This Policy Covers
This Privacy Policy explains what personal information we collect when you visit our website, contact us by phone, or interact with us in person or via text message — and how we use, protect, and (when required) delete that information.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.
Information you provide directly:
- Your name, phone number, and email address when you contact us by phone, reach out directly, or inquire about catering in person or through direct outreach
- Your phone number if you opt in to receive text messages from us
- Any details you share in connection with a catering inquiry (event date, guest count, location, special requests)
Information collected automatically:
- Your IP address and general geographic region
- Browser type and device type
- Pages you visit on our site and how long you spend on them
- Referring URL (the page you came from before landing on ours)
We collect this automatic information through standard web server logs and cookies (see the Cookies section below).
How We Use Your Information
We use the information we collect to:
- Respond to catering inquiries and general questions
- Send order updates and confirmations related to catering bookings
- Send marketing messages (special offers, events, seasonal promotions) if you have opted in to receive them
- Improve the performance and content of our website
- Comply with applicable laws and regulations
We do not sell your personal information. We do not use your information for automated decision-making or profiling.
SMS / Text Messaging
If you provide your phone number and opt in to receive text messages from Sidelines Restaurant Group LLC, here is exactly how that works.
What we collect: Your mobile phone number and the date and time you opted in.
How we use it: We may send you one or more of the following types of messages:
- Catering inquiry follow-ups and order updates
- Promotional messages about specials, events, and offers at Sidelines locations
Message frequency: Varies. You may receive periodic promotional messages and transactional updates related to your orders or inquiries.
Message and data rates: Standard message and data rates from your mobile carrier may apply.
How to opt out: Reply STOP to any text message we send you. You will receive one final confirmation message and then no further texts. You may also email us at contact@sidelinesrg.com to be removed.
How to get help: Reply HELP to any text message, or email us at contact@sidelinesrg.com.
No third-party sharing: We do not sell, rent, share, or disclose your SMS opt-in data or phone number to any third party for their own marketing purposes. Your opt-in is specific to Sidelines Restaurant Group LLC communications only.
Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to:
- Keep the website functioning properly
- Understand how visitors use our site (pages visited, time spent, traffic sources)
- Improve site performance over time
We do not use cookies to track you across other websites or serve you targeted advertising on third-party platforms.
Most browsers allow you to block or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site function, but it will not prevent you from using the site.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our website or business (such as our website hosting company or email platform), only to the extent necessary for them to perform services on our behalf. These providers are contractually prohibited from using your information for their own purposes.
- Legal authorities if required by law, court order, or to protect the rights and safety of our customers, employees, or the public.
We do not share your information with other restaurants, marketing companies, data brokers, or any unrelated third parties.
Data Retention
We retain catering inquiry records and related communications for up to 3 years for business purposes. We retain SMS opt-in records for as long as you are subscribed or as required by applicable law, whichever is longer.
You may request deletion of your personal information at any time (see below).
Your Rights and Data Deletion Requests
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To make any of these requests, contact us at:
Email: contact@sidelinesrg.com
Mail: Sidelines Restaurant Group LLC, 5611 Bent Oak Rd, Sylvania, OH 43560
We will respond to all data requests within 30 days.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at contact@sidelinesrg.com and we will delete it promptly.
Links to Other Websites
Our site may contain links to third-party websites (such as social media profiles or delivery platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any update constitutes acceptance of the revised policy.
Contact Us
Sidelines Restaurant Group LLC
5611 Bent Oak Rd
Sylvania, OH 43560
Email: contact@sidelinesrg.com
Website: sidelinesrestaurants.com